The error 0x800ccc0e can occur because:
- Incorrect ISP connection.
- Conflicts in your computer system.
- Wring email settings.
- Installed anti-virus program.
- Corrupt Microsoft Outlook, Windows Mail or Outlook Express files.
- Faulty Outlook add-on
Although there are other factors that can cause the error, the above are the most likely causes. There are several ways of resolving error 0x800ccc0e.
How to fix Outlook Mail Error 0x800ccc0e
Method 1: Check for Virus/malware to fix Error 0x800ccc0e
The first step to resolving any error with any Windows OS is to perform the simple task of housekeeping. Ensuring that your computer is in good health can go a long way in preventing and resolving such common errors as 0x800ccc0e.
You need to run the installed anti-virus program to ensure that there is no virus/malware infection. You also need to consider running the built-in system repair tool that should find and repair any corrupt files in the registry.
Method 2 – Disable Anti-Virus Program
We asked you to use your Anti-virus to check for virus or malware and the next minute we are asking you to disable it. This is because the installed anti-virus program can easily prevent sending/receiving of emails, causing various errors.
Consider disabling the program temporarily before trying to access your email to see whether or not doing so resolves the error 0x800ccc0e.
Method 3 – Remove Outlook Add-on(s)
You may need to think if you have recently installed an Outlook add-on that may be causing the error. Consider disabling or removing the add-on(s) before accessing your email to see whether or not the error is resolved.
Method 4 – Correct Email Settings
Although you may have set correct email settings prior to using Outlook, Outlook Express or Windows Mail, you may be surprised to find that the settings have changed, which can cause the error.
This normally happens because email providers do carry out routine maintenance of the servers and do add new settings. Your settings may not work with any new changes your email provider initiates. It is, therefore, very important that you change your email settings to see whether or not doing so resolves the error.
Method 5 – Delete Duplicate Accounts
It is possible that you may have duplicate accounts, which can cause conflicts and easily leads to the occurrence of error 0x800ccc0e. You need to delete all duplicate accounts to remain with only one.
- Select “Tools” from the main menu.
- Click “Accounts” before navigating to “Mail” tab.
- Click “Duplicate mail account” (if any) before clicking the “Remove” button.
- Close Outlook before restarting it again to see whether this resolves the problem.
Method 6 – Repair Outlook
You have the option of repairing Outlook just in case it has problems that hinder it from working properly.
1. Go to Control Panel > Programs > Features.
2. Right-click on “Office 2013” (whichever applies) before selecting repair and clicking to continue.
Open Outlook when the process is complete to see if by now you have fixed error 0x800ccc0e or not.
Method 7 – Configure Email Account Settings
Step 1: Open your email account > Settings.
Step 2: Go to “Advanced” tab.
Step 3: Look for the option “Root folder path”.
Step 4: Choose the setting “INBOX” before clicking OK.
Close Outlook before opening it again to see if this solved your error 0x800ccc0e.
The method below should resolve the problem in case the above method fails.
- Open Outlook.
- Select “Accounts” > Properties > Severs.
- Mark (check) “My server requires authentification”.
- Enter your email address and the password you used when creating Outlook account.
- Click “Apply” before clicking “Accept”.
Try sending an email to see whether the error still exists.
Method 8 – Uninstall Outlook
Uninstalling Outlook, Windows Mail or Outlook Express is another option just in case any of the above methods fail to resolve error 0x800ccc0e. You will thereafter need to re-install it and create a new account. Doing so can be helpful considering that you will install fresh files.
1. Right-click “Start” > Control Panel.
2. Select “Programs and Features”
3. Right-click your installed Microsoft Office product.
4. Select “Uninstall”.
5. Follow all on-screen instructions.
6. Re-install Outlook; create your accounts before sending an email.
The problem should ideally be resolved.
Method 9 – Fresh Installation of Windows OS
This is usually the last corrective measure regardless of which Windows error you encounter including error 0x800ccc0e. You seriously need to consider whether it is necessary to perform a fresh installation of the OS before you begin.
This option is only viable if you depend on Outlook, Windows Mail or Outlook Express for sending and receiving your emails.
Most Windows errors usually occur because of issues to do with corrupt or damaged registry files. Note that the Windows Registry is responsible for smooth running of the operating system installed and it is only appropriate that it remains clean.
In addition to installing and running anti-virus/malware program, it is also beneficial to install and run Registry Scan software from a reputable source.
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