Netflix has gone offline on Saturday afternoon, a day after the company made its new Marvel TV series Luke Cage available to stream.
The outage appears to have started around 3:00PM Eastern time for United States and UK customers. According to a tweet from Netflix’s customer service feed, the company is working to fix the outage. The service does appear to be working on mobile devices and tablets.
Hi all – we are aware of streaming issues and we are working quickly to solve them. We will update you when they are resolved.
— Netflix CS (@Netflixhelps) October 1, 2016
There’s no word yet on what caused the outage. This isn’t the first time that the service has gone down under heavy loads: in 2012, the service was unreachable during Christmas eve due to an issue with Amazon Web Services.
Needless to say, everyone looking forward to the weekend to watch Luke Cage is going to have to wait a bit longer, and people aren’t happy about it:
“Oh boy, time to start Luke Cage!”
*goes to Netflix*
*Netflix is down* pic.twitter.com/PkVVG20Qsq
— James Whitbrook (@Jwhitbrook) October 1, 2016
Right in the middle of of a good #LukeCage binge and @netflix goes down. pic.twitter.com/iogmqjPCzb
— Matt Arnold (@matma) October 1, 2016
I really hope people were so thirsty for @LukeCage that we brought down Netflix. https://t.co/dd08hzP5ea
— Kelly Bauer (@BauerJournalism) October 1, 2016
NETFLIX IS DOWN AND WE JUST WANT TO WATCH NEW LUKE CAGE pic.twitter.com/HbkfKtOEqP
— Gerard Groves (@GerardGroves) October 1, 2016
Netflix? Netfliiiix! Wake up!#netflixdown #LukeCage pic.twitter.com/sEcLQfdRAt
— Chad Wago (@chad_wago) October 1, 2016
Update: Netflix posted an appropriate new tweet, noting that the service is back online.
Not all heroes wear capes. Engineers to the rescue. We’re back. @Netflixhelps pic.twitter.com/WKCIufYU36
— Netflix US (@netflix) October 1, 2016
Thank you for your visit to this page Netflix is down this weekend, interrupting our Luke Cage binge (Update: It’s back). I hope this article can provide benefits to you.